Privacy Policy – How 6six Protects Your Personal Data

1. Introduction

This Privacy Policy applies to the 6six platform, accessible at 6six.plus and through the official 6six mobile app. It sets out how 6six collects, uses, stores, and protects the personal information of users who register accounts, visit the platform, or interact with any of its features.

6six is committed to handling your personal data responsibly and transparently. We understand that players in Pakistan want to know exactly how their information is being handled — and we believe you have every right to know. This policy is written to be as clear and direct as possible so you can make an informed decision about using the platform.

This policy should be read alongside our Terms and Conditions, which govern the overall use of the 6six platform. Where a conflict exists between the two documents on a privacy matter, this Privacy Policy takes precedence.

2. What We Collect

6six collects different types of personal information depending on how you interact with the platform. The main categories are described below.

We do not collect any special categories of sensitive personal data such as racial or ethnic origin, religious beliefs, health data, or biometric information. We also do not collect data from social media profiles or any other platforms unless you explicitly provide it to us.

3. How We Use Your Data

All personal data collected by 6six is used for specific, legitimate purposes directly related to operating the platform and serving our players. The main purposes are:

• Account management: Creating and maintaining your account, processing your login, managing your preferences, and communicating account-related updates.
• Transaction processing: Handling deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfer, and other supported payment methods.
• Identity verification (KYC): Verifying your identity and age as required before processing withdrawals or as a standard security measure to protect all players on the platform.
• Platform improvement: Analysing usage patterns and technical data to improve the platform experience, fix issues, and develop new features that work well for Pakistan players.
• Customer support: Responding to your queries, resolving account issues, and maintaining records of support interactions for quality assurance.
• Fraud prevention and security: Monitoring for suspicious activity, protecting player accounts, and maintaining the integrity of the platform.
• Marketing communications: Sending you information about promotions, bonuses, and platform updates — only where you have opted in to receive these.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If any such process is ever introduced, you will be informed and given the opportunity to object.

4. Sharing Your Data

6six does not sell, rent, or trade your personal information to any third party. Your data may be shared in limited, specific circumstances as described below:

• Payment processors: When you make a deposit or withdrawal, the minimum necessary financial information is shared with the relevant payment provider — such as JazzCash, Easypaisa, or Raast — to complete the transaction securely.
• Game providers: Some technical usage data may be shared with our game software providers to ensure games function correctly and to resolve any technical issues.
• Technology and infrastructure partners: Service providers who help run the platform — such as hosting, analytics, and security services — may have limited access to certain technical data under strict confidentiality obligations.
• Legal requirements: In circumstances where we are required by applicable law to disclose certain information, we will comply. We will notify you where we are legally permitted to do so.

All third parties who receive any personal data from 6six are required to handle it securely, use it only for the agreed purpose, and comply with applicable data protection requirements. We do not allow any third party to use your data for their own marketing or any purpose beyond the scope of their service to 6six.

5. Payment Data

Financial data — including your payment method details and transaction history in PKR — is treated with the highest level of care at 6six. We only store what is strictly necessary to process your transactions and comply with verification requirements.

Full payment card numbers and mobile wallet PINs are never stored by 6six directly. These are processed through our secure payment partners who operate to their own stringent security standards. Transaction records, including deposit and withdrawal history, are retained on your account and are accessible to you through the account dashboard at any time.

Supported payment methods on 6six include:

• JazzCash — instant mobile wallet deposits and withdrawals
• Easypaisa — Pakistan's widely used mobile financial service
• Raast — Pakistan's real-time instant payment system
• Bank Transfer — direct transfer from your bank account
• Debit and credit cards
• Other approved mobile wallets available at the time of transaction

All transactions are denominated in PKR. No foreign currency conversions or hidden processing fees are applied by 6six at the point of deposit or withdrawal.

6. Cookies

6six uses cookies — small data files stored on your device — to make the platform work properly and to help us understand how players are using it. The types of cookies we use are:

• Essential cookies: These are required for the platform to function. They keep your session active, remember your login state, and ensure transactions are processed correctly. Without these, the platform cannot work.
• Analytics cookies: These help us understand which parts of the platform are most used, how long sessions last, and where players encounter issues. This data is anonymised and used only to improve the platform.
• Preference cookies: These remember your settings — such as language preference or display options — so you do not have to re-select them each time you visit.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of the 6six platform. Browser settings for cookie management vary — check the help section of your browser for specific instructions.

7. Data Retention

6six retains personal data only for as long as necessary to fulfil the purposes described in this policy or to comply with applicable legal or regulatory requirements. The general retention periods are:

• Active account data: Retained for the lifetime of your account plus a standard period after closure.
• Transaction records: Retained for a minimum of five years from the date of the transaction in line with standard financial record-keeping practices.
• Support communications: Typically retained for up to three years from the date of the last interaction.
• Technical and usage data: Retained in anonymised or aggregated form for analytical purposes with no fixed expiry.

When personal data is no longer needed and the retention period has passed, it is securely deleted or anonymised. You may request deletion of your data ahead of the standard retention period — see the Your Rights section below for details.

8. Security

Protecting your personal data is something we take seriously at 6six. The platform employs multiple layers of security to keep your information safe, including:

• SSL/TLS encryption for all data transmitted between your device and our servers
• Encrypted storage for sensitive personal and financial data
• Strict access controls — only authorised team members can access personal data, and only to the extent required for their role
• Regular security audits and vulnerability testing
• Monitoring systems that detect and flag unusual account activity

While we take all reasonable technical and organisational measures to protect your data, no system can be guaranteed 100% secure. You also play an important role in keeping your account safe — use a strong, unique password, do not share your login details with anyone, and contact support immediately if you suspect any unauthorised access to your account.

In the event of a data breach that poses a risk to your personal information, 6six will notify affected users without undue delay and take immediate steps to contain and resolve the issue.

9. Your Rights

You have clear rights over the personal data that 6six holds about you. These rights can be exercised at any time by contacting the support team:

• Right of access: You can request a copy of the personal data we hold about you at any time.
• Right to rectification: If any of the personal data we hold is inaccurate or incomplete, you have the right to have it corrected. You can update basic contact details directly through your account dashboard.
• Right to erasure: You can request that we delete your personal data. Note that some data may need to be retained to comply with legal obligations or to resolve any outstanding financial matters.
• Right to restriction: You can ask us to restrict how we use your data in certain circumstances — for example, while a correction request is being processed.
• Right to object: You can object to the processing of your data for marketing purposes at any time. You can also object to other processing activities where you believe we do not have a legitimate basis for them.
• Right to data portability: You can request that we provide your personal data in a structured, commonly used format so you can transfer it elsewhere if you wish.

To exercise any of these rights, contact the 6six support team through the live chat on the platform. We aim to respond to all data rights requests within a reasonable timeframe. There is no charge for making a request.

10. Marketing Communications

6six may send you marketing communications about promotions, bonuses, new games, and platform updates. We will only send these where you have opted in to receive them — either during registration or through your account settings.

You can opt out of marketing communications at any time. The simplest way is through the preferences section of your account dashboard. You can also contact the support team and request to be removed from all marketing lists. Opting out of marketing will not affect any operational or account-related communications — we will still send you notifications about transactions, security, and other matters directly related to your account.

We do not share your contact details with third parties for the purpose of their own marketing. Any marketing you receive will be from 6six directly.

11. Minors

The 6six platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on 6six, please contact our support team immediately so the account can be closed and any associated data deleted.

As part of our account registration and KYC process, we take steps to verify the age of users. Any account found to belong to a person under 18 will be closed without notice and all associated balances forfeited. This is a firm policy with no exceptions — protecting minors is a priority for 6six.

For more information on how 6six supports responsible play and age restrictions, visit our Responsible Gaming page.

12. Changes to This Policy

6six may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we offer, or changes in applicable requirements. When updates are made, the revised policy will be published on this page with an updated date shown at the top of the document.

For significant changes — particularly those that affect how your personal data is used — 6six will make reasonable efforts to notify registered users via email or through an in-platform notification before the change takes effect. Your continued use of the platform after any update constitutes acceptance of the revised policy.

We recommend reviewing this page periodically so you are always aware of how your personal data is being handled. If you disagree with any updates to this policy, you have the right to close your account and request deletion of your data.

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how your personal information has been handled, please get in touch with the 6six support team. We are available 24 hours a day, 7 days a week.

Email: [email protected]

You can also reach us through the live chat available directly on the platform. For account-specific privacy requests, please have your registered account details ready so we can locate your data and assist you promptly. We aim to acknowledge all privacy-related requests within two business days.